@if(Auth::user()->hasRole('admin') || Auth::user()->hasRole('super_admin') || Auth::user()->id == $issue->assignee) Download Report @endif

{{ $issue->reporter->name ?? '' }} ({{$issue->organization->name ?? '' }})

{{ \Carbon\Carbon::parse($issue->created_at)->format('j F Y h:i A') }}

@if($issue->type == 'software')

Issue: {{ ucfirst($issue->type) ?? 'No type' }} {{ $issue->sub_type ?? 'No Subtype' }}

@elseif($issue->type == 'hardware')

Issue: {{ ucfirst($issue->type) ?? 'No type' }} {{ $issue->device_type ?? 'No Device' }} {{ $issue->device_sl ?? 'No Serial No.' }}

@endif

{!! nl2br(e($issue->description ?? '' )) !!}

@if(!empty($attachments) && count($attachments) > 0)

@foreach ($attachments as $attachment)

@php // Determine the file extension $extension = strtolower(pathinfo($attachment, PATHINFO_EXTENSION)); // Define viewable and download-only extensions $viewableExtensions = ['jpeg', 'jpg', 'png', 'gif', 'svg', 'pdf']; $downloadExtensions = ['txt', 'csv', 'xlsx', 'docx', 'zip', 'rar']; @endphp @if(in_array($extension, $viewableExtensions)) @if($extension === 'pdf') {{ preg_replace('/^\d+_/', '', basename($attachment)) ?? '' }} @else

@endif @elseif(in_array($extension, $downloadExtensions)) {{ preg_replace('/^\d+_/', '', basename($attachment)) }} @else {{ preg_replace('/^\d+_/', '', basename($attachment)) }} @endif

@endforeach

@endif

Replies

Issue #{{ $issue->serial_no ?? $issue->id }}

{{-- This is the only part that gets swapped out on send / on background polling --}}

@include('issue.replies')

@if(!$issue->closed)

@csrf

JPEG, PNG, JPG, GIF, SVG, TXT, ZIP, RAR, CSV, XLSX, MP4, PDF · Max 10MB total

{{-- Show general error for the attachment field --}} @error('attachment')

@enderror {{-- Show specific errors for each file --}} @if ($errors->has('attachment.*')) @foreach ($errors->get('attachment.*') as $messages) @foreach ($messages as $message)

@endforeach @endforeach @endif {{-- Error message container for JavaScript --}}

@else @endif